losing customers as a leaky bucket

How many customers did you lose last month?

Failed trials. Poor conversion rates. Confusing start-up processes. Excessive reliance on technical support. High churn and abandon rates.

We can fix these problems. Our solution? A customized onboarding program that will plug the leaks in your current revenue bucket and produce loyal "sticky" customers.


If you are looking for the Alpha Anywhere training courses and related services they can now be found at Alpha Technology Solutions www.alphatechnologysolutions.com


left quote If your Net Revenue Churn is high (above 2% per month) it is an indicator that there is something wrong in your business. At 2% monthly churn, you are losing about 22% of your revenue every year. That is nearly a quarter of your revenue!... As the business gets bigger, this will become a major drag on growth." (forentrepreneurs.com) right quote David Skok,
General Partner, Matrix Partners

left quote In a product model, once the customer has bought and paid for it, the customer owns virtually all the risk. In a service model, by contrast, the vendor can never stop owning the success of the offering, not if they want to protect against their installed base churning out from underneath them. (insightjewels.com) right quote Geoffrey Moore,
Author, Speaker, Advisor