Blog

Churn Reduction Fails Without Sales Onboard
Mark D. Flanagan • June 20, 2018 • 

https://labs.openviewpartners.com/churn-reduction/?utm_campaign=General%...

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Why Start-ups Can't Afford To Ignore Customer Retention
Mark D. Flanagan • June 20, 2018 • 

https://techcrunch.com/2018/06/19/why-startups-cant-afford-to-ignore-cus...

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The Do's and Don'ts of Customer Training
Mark D. Flanagan • May 27, 2018 • 

https://customerthink.com/the-dos-and-donts-of-customer-training/

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Unlocking The Magic Of Negative Churn
Mark D. Flanagan • May 19, 2018 • 

https://labs.openviewpartners.com/the-magic-of-negative-churn/?utm_campa...

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How To Train Your Customers To Use Your Product
Mark D. Flanagan • May 18, 2018 • 

www.business2community.com/customer-experience/how-to-train-your-customers-to-use-your-product-02064685

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6 Best Practices to Streamline User Onboarding
Mark D. Flanagan • May 17, 2018 • 

https://blog.hubspot.com/service/user-onboarding

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5 SaaS Onboarding Best Practices to Ensure Your Customers' Success
Mark D. Flanagan • May 14, 2018 • 

https://www.martechadvisor.com/articles/sales-enablement/5-common-lead-n...

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5 Common Lead Nurturing Activities That Can Help With Customer Retention
Mark D. Flanagan • May 14, 2018 • 

https://www.martechadvisor.com/articles/sales-enablement/5-common-lead-n...

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The Essential Guide to Customer Onboarding
Mark D. Flanagan • May 8, 2018 • 

www.business2community.com/customer-experience/the-essential-guide-to-cu...

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Understanding the Mendoza Line for SaaS Growth
Mark D. Flanagan • May 7, 2018 • 

https://techcrunch.com/2018/02/09/understanding-the-mendoza-line-for-saa...

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