Blogs tagged "Customer Success"

Mark D. Flanagan • February 28, 2018 • Customer Success

Two of your customer success goals should include:

1) Ensuring your customers quickly move beyond their purchase decision to a level of proficiency that leads to their initial success with your products and/or services in the shortest amount of time possible. 
Mark D. Flanagan • February 21, 2018 • Customer Success

 

Alex McClafferty, CONTRIBUTOR  I cover Customer Success, customer support and SaaS. ...