Reducing Churn for Customer Success

COMMENTARY

by  , Staff Writer @mp_research, 6 hours ago

According to a new study by RegalixResearch, organizations are realizing Customer Success importance in their own growth curve and have begun investing in Customer Success teams. Some questions that the study set out to find answers to spoke in depth to 100 senior Customer Success executives in large and medium sized organizations in the technology to help shape the report.

The study addressed what these Customer Success teams are striving to achieve; how are they faring in meeting those objectives; what the challenges they are facing; and what is the positive outcome that organizations are deriving out of their Customer Success initiatives... 

www.mediapost.com/publications/article/314767/reducing-churn-for-custome...

Tags: 
Reducing Churn