Blog

How To Measure Customer Success
Mark D. Flanagan • July 24, 2020 • 
...
read more
A Primer On Reducing Churn
Mark D. Flanagan • July 24, 2020 • 

https://firesofmay.substack.com/p/reducing-churn-a-primer

read more
A worthwhile read from Drift...
Mark D. Flanagan • July 20, 2020 • 
...
read more
5 internal processes to increase customer retention...
Mark D. Flanagan • July 17, 2020 • 
read more
Onboarding sets the tone for your customer journey...
Mark D. Flanagan • July 17, 2020 • 
...
read more
Tips On Improving Your Customer Onboarding
Mark D. Flanagan • July 14, 2020 • 
...
read more
Retain more customers by understanding churn...
Mark D. Flanagan • July 10, 2020 • 

https://medium.com/data-science-at-microsoft/retain-more-customers-by-un...

...
read more
7 Key Customer Experience Metrics
Mark D. Flanagan • July 10, 2020 • 
...
read more
A Simple Guide To Customer Onboarding
Mark D. Flanagan • July 10, 2020 • 

https://baremetrics.com/blog/customer-onboarding

read more
Improving long-term retention rates
Mark D. Flanagan • July 10, 2020 • 
...
read more

Pages

More...