Blog

An Insider Guide To Setting Up Your SaaS Marketing Funnel
Mark D. Flanagan • September 24, 2019 • 

https://www.business2community.com/marketing/an-insider-guide-to-setting-up-your-saas-marketing-funnel-02241377

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6 Ways To Build A Customer-Centric Culture
Mark D. Flanagan • September 24, 2019 • 

https://hbr.org/2018/10/6-ways-to-build-a-customer-centric-culture

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The Essential Guide To Customer Success
Mark D. Flanagan • September 24, 2019 • 

https://www.gainsight.com/guides/the-essential-guide-to-customer-success/

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The Top 5 Most Important Metrics To Customer Success Teams
Mark D. Flanagan • September 24, 2019 • 

https://www.business2community.com/brandviews/teamsupport/the-top-5-most-important-metrics-to-customer-success-teams-02242751

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How To Measure User Adoption And Increase Your Rates
Mark D. Flanagan • August 28, 2019 • 

https://www.business2community.com/strategy/how-to-measure-user-adoption-and-increase-your-rates-02233785

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How To Predict And Reduce Customer Churn
Mark D. Flanagan • August 25, 2019 • 

http://myjourney.pointillist.com/rs/837-MZM-862/images/Pointillist-Predict-and-Reduce-Customer-Churn-eBook.pdf

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How To Use Customer Data: A Guide For Customer Success Teams
Mark D. Flanagan • August 23, 2019 • 

https://www.business2community.com/customer-experience/how-to-use-customer-data-a-guide-for-customer-success-teams-02232404

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Elevate The Customer Experience Through Timing And Context
Mark D. Flanagan • August 23, 2019 • 

https://www.cmswire.com/customer-experience/elevate-the-customer-experience-through-timing-and-context/

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Five Steps In Utilizing Customer Success To Curtail Churn and Increase Growth
Mark D. Flanagan • August 23, 2019 • 

https://www.itproportal.com/features/five-steps-in-utilising-customer-success-to-curtail-churn-and-increase-growth-for-small-and-medium-sized-companies/

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The Beginners Guide To Product-led Growth Metrics
Mark D. Flanagan • August 22, 2019 • 

https://www.business2community.com/big-data/the-beginners-guide-to-product-led-growth-metrics-02232146

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