Blog

The Essential SaaS Metrics For Growth
Mark D. Flanagan • August 20, 2019 • 

https://www.business2community.com/business-intelligence/the-essential-saas-metrics-for-growth-02231010

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The Key To Happy Customers? Happy Employees
Mark D. Flanagan • August 20, 2019 • 

https://hbr.org/2019/08/the-key-to-happy-customers-happy-employees

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10 Ways To Socialize Customer Insights
Mark D. Flanagan • August 20, 2019 • 

https://www.business2community.com/customer-experience/10-ways-to-socialize-customer-insights-02233026

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The Top 5 Customer Onboarding Challenges And How To Solve Them
Mark D. Flanagan • August 20, 2019 • 

https://www.business2community.com/customer-experience/the-top-5-customer-onboarding-challenges-and-how-to-solve-them-02231064

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How To Handle Customer Experience During A Merger Or Acquisition
Mark D. Flanagan • August 16, 2019 • 

https://www.cmswire.com/customer-experience/how-to-handle-customer-experience-during-a-merger-or-acquisition/

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Is It Time To Audit Your Customer Experience Transformation?
Mark D. Flanagan • August 16, 2019 • 

https://www.forbes.com/sites/forbescoachescouncil/2019/08/16/is-it-time-to-audit-your-customer-experience-transformation/#7d428b9c9044

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What Are The Benefits Of Customer-Centricity?
Mark D. Flanagan • August 16, 2019 • 

https://www.business2community.com/customer-experience/what-are-the-benefits-of-customer-centricity-02229640

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Crushing It With The 4 Cs Of Customer Experience
Mark D. Flanagan • August 15, 2019 • 

https://www.forbes.com/sites/henrydevries/2019/08/15/crushing-it-with-the-4-cs-of-customer-experience/#5cb851053e05

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Become Obsessed With Re-Imaging Customer Experience
Mark D. Flanagan • August 15, 2019 • 

https://www.forbes.com/sites/michaelfertik/2019/08/14/become-obsessed-with-re-imagining-customer-experience/#12f8ccec7734

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What It Takes To Design Your Business For Customer Success
Mark D. Flanagan • August 15, 2019 • 

https://www.cmswire.com/customer-experience/what-it-takes-to-design-your-business-for-customer-success/

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